8th October 2018

Here is what our New Technology Solutions Specialist, Ian Sanderson has to say about backing-up Office 365 data.

A common misconception when moving resources such as e-mail and SharePoint to Office 365 is that Microsoft will take care of the data back-ups for you. Unfortunately, this is not the case. Yes, Microsoft will have you covered if they have an issue with their service which results in data loss, however it is ultimately the customers responsibility to protect the data held in each application.

Microsoft does offer features such as being able to restore email from deleted items in Exchange online, but this is only for the last 30 days’ worth of data. If the e-mail is permanently deleted, then there is no way to recover the e-mail.

What options are there? SITS Group offers two solutions to this problem, both of which address customers challenges when it comes to protecting data in Office 365.

First is Office 365 back-up by SkyKick. SkyKick offers a full SaaS (Software as a Service) solution for protecting key data types in Office 365 which includes Exchange Online, SharePoint Online, OneDrive for Business and Office 365 Groups. The service runs natively in the cloud with no requirement to install any software on premises. This allows for an easy to configure solution that can have an Office 365 environment protected in minutes. All back-up data is encrypted and held within Microsoft Azure blob storage. As a customer, the only cost associated with the service is for a monthly license based on per user protected model.

Next is Veeam for Office 365. This tool offers the same back-up features as Skykick in terms of what it can protect but it is delivered as an on premises install. Some customers prefer that all their data is not held in the cloud. Veeam for Office 365 will protect the Exchange Online, SharePoint Online, OneDrive for Business and Office 365 Groups. The back-up data is held on a back-up repository stored on premises. For customers that have already invested in Veeam back-up and replication, the infrastructure is often already in place to be able to bolt on Veeam for Office 365.

Both solutions offer the ability to hold back-up data for longer than the default 30 days Microsoft offers. Individual item recovery is painless and ultimately, these solutions protect against data loss. Don’t forget that just because the data is stored in Office 365, it is not immune to accidental or malicious data deletion.

If you would like more information on any of these solutions – please contact us on sales@sitsgroup.com

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